Items can be returned for store credit only, (shipping back to Willow & Co is at the expense of the buyer) issued in the form of a gift card sent via email. We cannot issue refunds.
All returns must be received within 14 days of the date shipped to you.
Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
Returned items must remain unworn and un-washed, in original condition with tag intact.
Items that do not meet the above criteria are subject to a 20% restocking fee.
Shipping is nonrefundable unless there was a mistake on our end.
Please allow up to 5 days to process your return once it is received by our team.